Jira Service Management

{"xsrfToken":"a700d8423414f909f6323102a70984665cdcc815_lout","branding":{"id":"5","key":"help","name":"Liftoff Commerce Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/4","theme":{"headerBGColor":"#de5081","headerLinkColor":"#ffffff","headerLinkHoverColor":"#78314a","headerLinkHoverBGColor":"#78314a","headerBadgeColor":"#78314a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8b7bfc6d-abf1-4376-9fee-6339cc21ba44/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDNhNjIwMS03ZTJhLTQ1MWItOTFkOS0wNzQ5MmU4ZjVhOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiN2JmYzZkLWFiZjEtNDM3Ni05ZmVlLTYzMzljYzIxYmE0NCI6WyJyZWFkIl19LCJleHAiOjE3Mzc3MjUwMTYsIm5iZiI6MTczNzcyNDQxNn0.yO2_OX2npuk7t-uejhNKCVlJJjXtfrpuXwf1c4QpNlQ&client=803a6201-7e2a-451b-91d9-07492e8f5a93&mode=fit","logoId":"8b7bfc6d-abf1-4376-9fee-6339cc21ba44","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Liftoff Support Portal","sharedPortalName":"Liftoff Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Liftoff Support Portal","sharedPortalName":"Liftoff Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#63139b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8cdfc8b3-250d-4468-bf97-82da1c46b690/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDNhNjIwMS03ZTJhLTQ1MWItOTFkOS0wNzQ5MmU4ZjVhOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhjZGZjOGIzLTI1MGQtNDQ2OC1iZjk3LTgyZGExYzQ2YjY5MCI6WyJyZWFkIl19LCJleHAiOjE3Mzc3MjUwMTYsIm5iZiI6MTczNzcyNDQxNn0.Oili7mt8sgbOfNBWGJYahI9LRHgoWtwsQLM2uUH7l2g&client=803a6201-7e2a-451b-91d9-07492e8f5a93&height=300&mode=fit","bannerMediaApiFileId":"8cdfc8b3-250d-4468-bf97-82da1c46b690","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"help","projectId":16404,"serviceDeskId":5,"name":"Liftoff Commerce Support","description":"<h2><a name=\"Questions%3F\" target=\"_blank\"></a>Questions?</h2>\nNeed help with Liftoff functionality? Have a question about your Liftoff account? You have several options:\n<ul>\n <li>Search our <a href=\"https://help.liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base</a> using the form above.</li>\n <li>Reach out to your account manager.</li>\n <li>Email <a href=\"mailto:projects@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">projects@liftoffcommerce.com</a>.</li>\n</ul>\n<h2><a name=\"Problems%3F\" target=\"_blank\"></a>Problems?</h2>\nIf you are encountering a technical issue, use the links below to open a support ticket.","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"133","name":"Problem: Analytics","descriptionHtml":"","callToAction":"Problem: Analytics","introHtml":"","icon":14024,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14024","groups":[34],"key":""},{"id":"117","name":"Problem: API","descriptionHtml":"","callToAction":"Problem: API","introHtml":"","icon":14013,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14013","groups":[34],"key":""},{"id":"134","name":"Problem: Batch Jobs","descriptionHtml":"","callToAction":"Problem: Batch Jobs","introHtml":"","icon":14007,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14007","groups":[34],"key":""},{"id":"135","name":"Problem: Checkout: Billing/Payment","descriptionHtml":"","callToAction":"Problem: Checkout: Billing/Payment","introHtml":"","icon":14018,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14018","groups":[34],"key":""},{"id":"136","name":"Problem: Checkout: Other","descriptionHtml":"","callToAction":"Problem: Checkout: Other","introHtml":"","icon":14030,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14030","groups":[34],"key":""},{"id":"137","name":"Problem: Checkout: Shipping","descriptionHtml":"","callToAction":"Problem: Checkout: Shipping","introHtml":"","icon":14021,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14021","groups":[34],"key":""},{"id":"138","name":"Problem: Checkout: Taxes","descriptionHtml":"","callToAction":"Problem: Checkout: Taxes","introHtml":"","icon":14018,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14018","groups":[34],"key":""},{"id":"139","name":"Problem: Custom Fields","descriptionHtml":"","callToAction":"Problem: Custom Fields","introHtml":"","icon":14017,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14017","groups":[34],"key":""},{"id":"140","name":"Problem: Discounts/Budgets","descriptionHtml":"","callToAction":"Problem: Discounts/Budgets","introHtml":"","icon":14018,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14018","groups":[34],"key":""},{"id":"118","name":"Problem: Email","descriptionHtml":"","callToAction":"Problem: Email","introHtml":"","icon":14026,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14026","groups":[34],"key":""},{"id":"141","name":"Problem: Error Logs","descriptionHtml":"","callToAction":"Problem: Error Logs","introHtml":"","icon":14010,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14010","groups":[34],"key":""},{"id":"119","name":"Problem: Integrations","descriptionHtml":"","callToAction":"Problem: Integrations","introHtml":"","icon":14037,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14037","groups":[34],"key":""},{"id":"142","name":"Problem: Inventory","descriptionHtml":"","callToAction":"Problem: Inventory","introHtml":"","icon":14019,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14019","groups":[34],"key":""},{"id":"143","name":"Problem: Login","descriptionHtml":"","callToAction":"Problem: Login","introHtml":"","icon":14027,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14027","groups":[34],"key":""},{"id":"144","name":"Problem: Order Management","descriptionHtml":"","callToAction":"Problem: Order Management","introHtml":"","icon":14001,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14001","groups":[34],"key":""},{"id":"145","name":"Problem: Order Rules","descriptionHtml":"","callToAction":"Problem: Order Rules","introHtml":"","icon":14037,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14037","groups":[34],"key":""},{"id":"63","name":"Problem: Other","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a> Before opening a support case, please double-check that the answer you seek isn't found in our <a href=\"https://help.liftoffcommerce.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base documentation.</a>","callToAction":"Problem: Other","introHtml":"","icon":14010,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14010","groups":[34],"key":""},{"id":"146","name":"Problem: Performance/Server Errors","descriptionHtml":"","callToAction":"Problem: Performance/Server Errors","introHtml":"","icon":14024,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14024","groups":[34],"key":""},{"id":"147","name":"Problem: Records","descriptionHtml":"","callToAction":"Problem: Records","introHtml":"","icon":14044,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14044","groups":[34],"key":""},{"id":"148","name":"Problem: Reports","descriptionHtml":"","callToAction":"Problem: Reports","introHtml":"","icon":14017,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14017","groups":[34],"key":""},{"id":"120","name":"Problem: ShipStation","descriptionHtml":"","callToAction":"Problem: ShipStation","introHtml":"","icon":14021,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14021","groups":[34],"key":""},{"id":"149","name":"Problem: Templates/Pageflex","descriptionHtml":"","callToAction":"Problem: Templates/Pageflex","introHtml":"","icon":14037,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14037","groups":[34],"key":""},{"id":"150","name":"Problem: Users/Roles","descriptionHtml":"","callToAction":"Problem: Users/Roles","introHtml":"","icon":14033,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14033","groups":[34],"key":""},{"id":"122","name":"Problem: Webhooks","descriptionHtml":"","callToAction":"Problem: Webhooks","introHtml":"","icon":14007,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14007","groups":[34],"key":""},{"id":"60","name":"Service request: Accounts and service levels","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Accounts and service levels","introHtml":"Questions about service tiers, trial accounts, fees, and billing","icon":14018,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14018","groups":[],"key":""},{"id":"64","name":"Service request: Cloud and third-party technologies","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Cloud and third-party technologies","introHtml":"All things related to infrastructure and services","icon":14007,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14007","groups":[],"key":""},{"id":"68","name":"Service request: Data and records","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Data and records","introHtml":"Storage, transfer, handling, and ownership of all types of data and records","icon":14044,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14044","groups":[],"key":""},{"id":"72","name":"Service request: Education and training","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a> Before opening a support case, please check <a href=\"https://liftoffcommerce.com/webinars\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">our webinar schedule</a> to see if a session is coming up.","callToAction":"Service request: Education and training","introHtml":"Webinars, training sessions, and feature info","icon":14039,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14039","groups":[],"key":""},{"id":"71","name":"Service request: Emails and spam","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Emails and spam","introHtml":"System emails, mailing lists, spam prevention, and SPF records","icon":14026,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14026","groups":[],"key":""},{"id":"43","name":"Service request: General tech support","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: General tech support","introHtml":"Assistance for general technical problems and questions","icon":14025,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14025","groups":[],"key":""},{"id":"65","name":"Service request: Integration","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Integration","introHtml":"API, SSO, REST, SOAP, JSON, and all other hip acronyms","icon":14037,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14037","groups":[],"key":""},{"id":"66","name":"Service request: Look and feel","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Look and feel","introHtml":"UI, UX, theming, images, fields, text copy, layout, and all other frontend customizations","icon":14001,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14001","groups":[],"key":""},{"id":"67","name":"Service request: Mobile devices","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Mobile devices","introHtml":"Responsive design and functionality on tablets and phones","icon":14009,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14009","groups":[],"key":""},{"id":"73","name":"Service request: Money and payments","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Money and payments","introHtml":"Payment gateways, gift certificates, budgets, points, and global currency","icon":14017,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14017","groups":[],"key":""},{"id":"75","name":"Service request: New feature","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: New feature","introHtml":"Feature requests, platform suggestions, development roadmap","icon":14011,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14011","groups":[],"key":""},{"id":"49","name":"Service request: Onboard new users","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Onboard new users","introHtml":"Request access for individual or groups of users on your site","icon":14033,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14033","groups":[],"key":""},{"id":"62","name":"Service request: Other request / question","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a> Before opening a support case, please double-check that the answer you seek isn't found in our <a href=\"https://help.liftoffcommerce.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base documentation.</a>","callToAction":"Service request: Other request / question","introHtml":"Not finding the category you need? Use this one!","icon":14032,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14032","groups":[],"key":""},{"id":"61","name":"Service request: Pageflex and web-to-print","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Pageflex and web-to-print","introHtml":"All questions related to web-to-print tools and templates","icon":14041,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14041","groups":[],"key":""},{"id":"74","name":"Service request: Products and items","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Products and items","introHtml":"Products, vendors, variants, locations, cart, and checkout","icon":14030,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14030","groups":[],"key":""},{"id":"47","name":"Service request: Registration and user accounts","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Registration and user accounts","introHtml":"All issues related to site registration and user account control","icon":14038,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14038","groups":[],"key":""},{"id":"70","name":"Service request: Reports","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Reports","introHtml":"Custom reports, analytics, and site stats","icon":14012,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14012","groups":[],"key":""},{"id":"59","name":"Service request: Terms and conditions","descriptionHtml":"Please use this form to ask your question or describe your issue, and a member of our support staff will connect with you soon. Work requests should be directed to our <a href=\"mailto:support@liftoffcommerce.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account management team.</a>","callToAction":"Service request: Terms and conditions","introHtml":"Questions about Liftoff terms & conditions, legal matters, taxation, and financial issues","icon":14016,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14016","groups":[],"key":""},{"id":"123","name":"Task: Admin users","descriptionHtml":"","callToAction":"Task: Admin users","introHtml":"","icon":14028,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14028","groups":[],"key":""},{"id":"124","name":"Task: Algolia","descriptionHtml":"","callToAction":"Task: Algolia","introHtml":"","icon":14033,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14033","groups":[],"key":""},{"id":"125","name":"Task: CSP update","descriptionHtml":"","callToAction":"Task: CSP update","introHtml":"","icon":14017,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14017","groups":[],"key":""},{"id":"126","name":"Task: Data retrieval","descriptionHtml":"","callToAction":"Task: Data retrieval","introHtml":"","icon":14044,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14044","groups":[],"key":""},{"id":"127","name":"Task: Digital asset manager (DAM)","descriptionHtml":"","callToAction":"Task: Digital asset manager (DAM)","introHtml":"","icon":14012,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14012","groups":[],"key":""},{"id":"128","name":"Task: Identity selector","descriptionHtml":"","callToAction":"Task: Identity selector","introHtml":"","icon":14027,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14027","groups":[],"key":""},{"id":"132","name":"Task: Other","descriptionHtml":"","callToAction":"Task: Other","introHtml":"","icon":14006,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14006","groups":[],"key":""},{"id":"129","name":"Task: SSL","descriptionHtml":"","callToAction":"Task: SSL","introHtml":"","icon":14040,"iconUrl":"https://liftoffcommerce.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14040","groups":[],"key":""},{"id":"130","name":"Task: SSO","descriptionHtml":"","callToAction":"Task: 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